ALL POSTS
Screwing Up Can INCREASE Customer Loyalty?
Handling A Problem Well
Posted by Charlie Recksieck on 2020-02-20
What if I told you that if you screw up, but handle things in an exemplary fashion, you actually INCREASE customer loyalty?
Customer Service Can Change Everything
Several years ago, I was the CTO of a star ... See full post
PREVIOUS POSTS
Kobe Bryant, What It Takes To Be Successful (In Life)
Part 2: What Is Success?
Posted by Charlie Recksieck on 2020-02-13
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Kobe Bryant, What It Takes To Be Successful (In The NBA)
Part 1: The NBA
Posted by Charlie Recksieck on 2020-02-06
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Audit Your Site
Checklist To Evaluate The Health Of Your Website
Posted by Charlie Recksieck on 2020-01-30
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Your Site Might Be Better Than ATT, Apple, Walmart
We Look At "Fortune 10" Company Sites
Posted by Charlie Recksieck on 2020-01-16
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